Privacy Policy

Introduction

ProIT Technologies LLC ("ProIT," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through any communication channel.

By accessing our website at www.proittechnologies.com or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please do not use our website or services.

ProIT Technologies LLC is a registered limited liability company headquartered at 4000 Hollywood Blvd Ste 555S, Hollywood - 33021-6853, Florida, United States.

Information We Collect

We collect information that you voluntarily provide to us, as well as information automatically collected when you interact with our website and services. The categories of information we may collect include:

• Personal Identification Information: Full name, email address, telephone number, postal address, job title, and company name.
• Account Credentials: Usernames, passwords, and security credentials used to access our client portals or service platforms.
• Communication Data: Records of correspondence when you contact us via email, phone, contact forms, or live chat, including the content of those communications.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services, including pages viewed, page interaction information, and the duration of visits.
• Marketing and Communications Preferences: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You may give us your identity, contact, and other personal data by filling in forms, subscribing to our newsletter, requesting services, or corresponding with us by phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

Purpose of Data Processing

We process your personal information for the following legitimate business purposes:

• Service Delivery: To provide, maintain, and improve our IT consulting, cloud infrastructure, cybersecurity, and software development services.
• Client Communication: To respond to your inquiries, requests, and support needs, and to send service-related announcements and updates.
• Contractual Obligations: To perform contracts entered into with you, including billing, invoicing, and account management.
• Website Improvement: To analyze usage patterns and enhance the functionality, performance, and user experience of our website.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Marketing (with consent): To provide you with information about our services, industry insights, and events that may be of interest to you, where you have provided appropriate consent.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security or technical issues.

Legal Basis for Processing (GDPR & UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We typically rely on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal or regulatory obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, enhance your browsing experience, and analyze website traffic. Cookies are small text files stored on your device by your web browser.

We use the following types of cookies:

• Essential Cookies: Required for the basic operation of our website, including enabling secure logins and maintaining session state.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent, and navigation patterns.
• Functionality Cookies: Remember your preferences and settings to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality and performance of our website. For more detailed information about the cookies we use, please contact us at support@proittechnologies.com.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following categories of recipients under appropriate circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you (e.g., cloud hosting providers, payment processors, email delivery services, analytics platforms). These parties are contractually obligated to maintain the confidentiality and security of your data.
• Professional Advisors: Lawyers, auditors, insurers, and other professional advisors where necessary to obtain professional advice or to establish, exercise, or defend our legal rights.
• Regulatory and Law Enforcement: Government agencies, law enforcement, or regulatory bodies when required by applicable law, legal process, or enforceable governmental request.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.

International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries outside your country of residence, including the United States. Where we transfer your data to countries that have not been deemed to provide an adequate level of data protection, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission or UK International Data Transfer Agreement (IDTA).
• Contractual commitments ensuring a level of data protection equivalent to that required under applicable data protection laws.
• Data Processing Agreements (DPAs) with our service providers that include data protection and security obligations.

By submitting your personal information to us, you acknowledge these transfers and the safeguards implemented to protect your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. The retention period is determined based on:

• The duration of our business relationship with you.
• Legal and regulatory obligations requiring data retention (e.g., tax, audit, and anti-fraud requirements).
• Statutes of limitations under applicable laws.
• Ongoing or potential legal disputes or investigations.

When your personal information is no longer required, we will securely delete or anonymize it. In some circumstances, we may anonymize your personal information for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request access to the personal data we hold about you and obtain a copy of that data.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing: Request restriction of processing of your personal data under certain circumstances.
• Right to Data Portability: Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format.
• Right to Object: Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing.
• Right to Opt Out of Sale/Sharing (CCPA): California residents have the right to opt out of the sale or sharing of their personal information. We do not sell personal information, but you may still exercise this right.

Data Security

ProIT Technologies LLC takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using TLS 1.2+ protocols and at rest using AES-256 encryption.
• Role-based access controls and multi-factor authentication for systems containing personal data.
• Regular security assessments, vulnerability scanning, and penetration testing.
• Employee training on data protection, privacy, and information security best practices.
• Strict access policies limiting data access to personnel who require it to perform their job functions.
• Incident response procedures to address and mitigate any security breaches promptly.

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take appropriate precautions when sharing information online.

Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, and services that are not owned or controlled by ProIT Technologies LLC. This includes links to social media platforms, partner websites, and external resources.

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link does not imply endorsement by ProIT of the linked site or its content.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@proittechnologies.com.

If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information from our systems promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on this page with a revised "Last Updated" date.
• Sending a notification email to the address associated with your account (if applicable).
• Displaying a prominent notice on our website at the time of the change.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

California Privacy Rights (CCPA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you in the preceding 12 months.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out: You have the right to opt out of the sale of your personal information. ProIT does not sell personal information as defined under the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, including by denying services, charging different prices, or providing a different level of service.

To exercise your CCPA rights, please contact us at support@proittechnologies.com or call +1 (417) 754-4759. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For GDPR-related inquiries, you may also contact our Data Protection Officer at the email address above. You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.